Terms & Conditions

  • HOME CUSTOMERS
  • You have placed an order for the CONTINUOUS delivery of newspapers and magazines to the above address.
  • You may cancel this agreement ANYTIME with 24 hours notice and payment in full up to that date.
  • Please give us 24 hours notice of holiday cancellations.
  • There is a delivery charge for this service, displayed on your order, and you will be notified in advance of any changes to the delivery charge.
  • Any newspaper and magazine price changes will be displayed on that publication without notice.
  • If you are paying with Subscription Vouchers, we require the complete voucher book in advance of making any deliveries. Delivery of that publication may be stopped until subscription vouchers are received.
  • You will receive a bill, by email either weekly, 4 weekly or monthly. Printed bills may also be delivered with your publications.
  • Payment is by recurring debit card weekly.
  • We do not take or collect cash payments.
  • If your publication has not arrived by 8am weekdays or 9am weekends, please contact us immediately and we will endeavour to replace your newspaper OR credit your account.
  • BUSINESS CUSTOMERS
  • As above AND
  • Our terms of payment are strictly 10 days after invoice, usually billed calendar monthly
  • You must inform us of any errors on your account which will be adjusted on the next invoice
  • We can not adjust, amend or generally fiddle about with invoices already sent.
  • We require an admin@ email address for invoicing NOT to a specific person
  • We require a contact name and telephone number for Accounts Payable
  • If you require a Purchase Order Number (PO) please supply a “continuous PO” that does not have to be amended regularly – (It’s only a newspaper not a capitalised asset!!)
  • We prefer Direct Debit, but it paying by Bank Transfer, please add our account number as your Payee Reference
  • We really, really do not like cheques but if paying this way, please quote the invoice number on that cheque for payment